Privacy Policy

Privacy Policy for El Ranchero Spicy Blend Tortilla Chips

Introduction

Welcome to https://el-ranchero-spicy-blend-tortilla-chips.chicagotortillachips.com (hereafter referred to as “El Ranchero,” “we,” or “our”). We take the privacy and security of your personal data seriously. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information from our website visitors, application users, and customers. Our commitment to protecting your privacy is in line with various international data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Transparency and Accountability Law (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This Privacy Policy covers the following interactions:

  • Using our applications, services, or accessing our website as an authorized user.
  • Visiting and interacting with our websites linked to this policy.
  • Receiving communications from us via email, calls, texts (SMS), or any other medium.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your account, such as names, usernames, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing purchases.
  3. Financial Information: Data related to your financial transactions with us, including bank account information (if provided) and transaction records.
  4. Purchase Information: Items bought from our website, order history, and product preferences.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses for analytics and improved user experience.
  6. Location Data: Geographic location data when you interact with our services (with your consent).
  7. Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  8. Social Media Information: User data from social media platforms when you connect or engage with our accounts on these platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies and pixels), and third-party data providers who assist us in maintaining and improving our services.

Cookies

We use cookies to enhance your experience and understand how our website is used. Cookies are small text files stored on your device that serve multiple purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Providing insights into site usage to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and applicable laws:

  • We keep account information and purchase history as long as your account is active or until you request its deletion.
  • Financial transaction data may be retained for a period required by law, typically 7 years.
  • Location data and browsing history are usually deleted after 30 days, unless otherwise required by law.
  • We will delete or anonymize personal data when it’s no longer needed for the purpose it was collected.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processors who adhere to strict data protection standards.

Children’s Privacy

El Ranchero does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights (Depending on Location)

In accordance with global privacy regulations, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Demand the deletion of your personal information under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Appeals and Complaints: File appeals or complaints with our privacy team or relevant data protection authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For any questions regarding privacy, data requests, unsubscriptions, or if you believe your personal information has been mishandled, please contact us:

  • Email: contact@el-ranchero-spicy-blend-tortilla-chips.chicagotortillachips.com
  • Mailing Address: [Provide our physical address]

We appreciate your trust in El Ranchero, and we are committed to protecting your privacy throughout your interaction with us.